Updated Saturday, July 26, 2014 as of 3:06 AM ET
Ion Bank's customers build relationships with staff they meet through its video teller machines the same way they do with tellers in the branch.
July 25, 2014
Ion Bank has been using interactive teller machines, which let customers conduct video chats with tellers, for more than a year. The technology has helped some of its branches stay open for business 27 hours longer per week without overspending.
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