Michael Zeltkevic is a Partner in Oliver Wyman Financial Services� Retail and Business Banking, and Finance & Risk practices, and the Head of Retail and Business Banking in The Americas. He has conducted both strategy and risk-focused studies across a range of financial institutions including banks, mortgage companies, securities firms, credit guarantors, asset managers, pension funds, alternative investors, insurers and central banks in North America, Europe and Asia.Michael has tackled a wide range of issues including strategy development, treasury and balance sheet management including asset-liability management and management of investment portfolios, customer and product value measurement and management including decision support modeling, business process optimization, credit and guaranty pricing, credit process and policy design, sales force and distribution management, and full spectrum of risk and capital management and measurement issues.� In particular, Michael has been involved in much of our work with North American-based multi-lateral institutions.Michael holds an M.S.E. degree in Chemical Engineering from the Massachusetts Institute of Technology, and a M.S.E. and B.S. in Chemical Engineering and a B.A. in Biochemistry both from the University of Pennsylvania, where he graduated Magna Cum Laude. He is fluent in Czech, Italian and Slovak.
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