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Best Practices

  • Banks Must Shrink Sales Territories, Add Advisors to Boost Investment Revenue

    May 8, 2012

    Banks and credit unions looking to increase revenue from investment programs should hire more advisors, according to PrimeVest’s latest research. But existing advisors won’t welcome such a move.

  • The Top 20 Program Managers

    May 7, 2012

    While we spend most of our efforts the rest of the year covering advisors in the bank channel, we set aside one issue to devote to the bosses: the program managers.

  • Dividing the Haves and the Have Nots

    April 1, 2012

    Your clients can make or break you-here's how to grow your business by focusing on those who can improve your bottom line.

  • Bank Advisors: Improve Your Business

    March 29, 2012

    For bank advisors who are serious about improving their businesses, Bank Investment Consultant's editors offer this compilation of slide shows on best practices. You’ll find advice on topics such as boosting revenue, closing more sales, getting your clients to open up, maximizing social media and more.

  • Merrill Seeks an Edge for Mass Affluent Clients

    March 16, 2012

    The "mass affluent" service of Bank of America has launched "co-browsing" and speech analytics projects to improve the interactive experiences of clients of its 750 financial advisors in call centers and 600 in banking centers.

  • Dirt For Investors To Dig, If They Can Find It

    February 28, 2012

    Ongoing efforts by regulators to give the public more details about financial advisors' backgrounds still haven't solved a key problem—getting more investors to use that information.

  • FINRA Lists Yield Chasing Concerns, Transparency Among 2012 Priorities

    February 1, 2012

    Authority details its top concerns in a letter directed to the industry’s compliance officers.

  • Clients Will Pay Up For Service If They See Value First

    December 1, 2011

    "Customers will go along with price increases if they think they are getting a fair value for the service," says Jens Baumgarten of Simon-Kucher & Partners.

  • Managing Time In A 24/7 World

    July 1, 2011

    The solution may lie in a three-step approach: segmenting your client base, defining your service standards for each segment, and then settling the appropriate client expectations.

  • WOMEN ADVISORS FORUM: Why Aren't We There Yet?

    June 20, 2011

    One area where women are being left behind is in corporate America, said Aditi Mohapatra, Senior Sustainability Analyst at Calvert Investment Management, at the Women Advisors Forum in Chicago on Monday.

  • FDIC's Bair Would Rather Eliminate QRM From Risk Retention Rule

    June 10, 2011

    With regulators struggling to decide which loans to excuse from risk-retention, Federal Deposit Insurance Corp. Chairman Sheila Bair said Thursday the best option would have been to shelve the exemption altogether.

  • Banks Need To Step Up Suspicious Transaction Monitoring: Report

    June 2, 2011

    New study finds banks -- large and small -- need to do a better job of implementing the technology and processes necessary to curtail money laundering activity in order to avoid the stiff fines already levied on their peers.