In three years, Britt Woods accomplished as much as many program managers achieve in an entire career. He built two new programs in Tennessee and Georgia from scratch, making each a top producer, and then turned around a failing program in Kentucky within a short period of time.

What makes this Fifth Third Bank program manager such a phenom? He chalks it up to his management style and people skills. He knows his advisors personally, learning as much as he can about their backgrounds, so he can assign them to the right territories. "If you have someone who... comes from a blue-collar background, you need to make sure they're in a blue-collar market," he says.

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