Before his second act as an advisor, Jack Butler had a full 28-year career at the Social Security Administration. He started straight out of college and worked his way up through the ranks to become manager of the Dubuque, Iowa, office before taking early retirement at age 50. In all those years, he says he spent most of his time explaining the system to people who were paying into it and who would be relying on it in their retirement.

Now, as a financial advisor with HTLF Investment Services at the Dubuque Bank & Trust in Iowa, he's doing the same thing. "The first thing I do when I get a new client is go over their Social Security account and tell them what they can expect to get from Social Security," he says. "I explain to them that this is their retirement base, and yet I'm still sometimes surprised at the number of people who don't know what they can expect to receive from it."

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