A FINRA arbitration panel last month ordered Ensemble Financial Services, the former broker-dealer for bank holding company Tompkins Financial Corp., to pay $1.2 million in damages to the trustees of a wealthy family in Rochester. 

The trustees claimed that the family matriarch, Christine Samuel, an "elderly, infirm woman" who was the sole income beneficiary of the family's fortune, received bad advice from the broker at Ensemble, according to the trusteesÂ’ lawyer Robert Pearl, an attorney with The Pearl Law Firm in Pittsford, N.Y.

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