Within hours of taking the reins at Wells Fargo, new chief Tim Sloan pledged to finish the reforms begun by his predecessor, John Stumpf, who stepped aside Wednesday in an attempt to quiet the phony-accounts scandal that has rocked the company.

"It's about fixing what's problematic," Sloan said in a brief interview. Though he acknowledged that Stumpf's early retirement does not address all the concerns about Wells, he stopped short of a bold call for change. Sloan's vision was more of a steady-as-she-goes, with some tweaks.

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