ST. PETERSBURG, Fla. – John Houston, managing director of Raymond James’ Financial Institutions Division, isn’t about to lose a “wink of sleep” over robo advisors, the new competitors in the wealth advisory industry that many view as “disruptors.”

“Until a computer can show empathy and read the expression on a client’s face when discussing critical life issues with them, I’m not too worried,” he said in an interview at the Raymond James Financial Institutions’ Division Symposium here on Wednesday.

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