ST. PETERSBURG, Fla. John Houston, managing director of Raymond James Financial Institutions Division, isnt about to lose a wink of sleep over robo advisors, the new competitors in the wealth advisory industry that many view as disruptors.
Until a computer can show empathy and read the expression on a clients face when discussing critical life issues with them, Im not too worried, he said in an interview at the Raymond James Financial Institutions Division Symposium here on Wednesday.
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